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If you have a question related to our services you can contact us by email or give us a call.
Call: (317) 885-5756
Email: info@thesunnysweep.com
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F.A.Q.
What's the difference between standard clean and deep clean?
A standard clean is a routine maintenance cleaning aimed at keeping your home generally clean and presentable, while a deep clean is a more intensive and infrequent cleaning that addresses hidden and hard-to-reach areas, ensuring a higher level of cleanliness and hygiene.
If a house hasn’t been professionally cleaned for more than 3 months, a deep clean is needed before the recurring standard cleaning.
Check out our Services page for detailed service comparison.
Am I required to sign a contract?
What if I'm not satisfied with the cleaning?
We offer 100% quality service guarantee. If you aren’t absolutely delighted with our service, simply inform us, and we will re-service the area within 24 hours.
How often should I schedule a professional cleaning service?
The frequency depends on your needs and lifestyle, but common options include weekly, bi-weekly, monthly, or for special occasions.
Do I need to be home during the cleaning session?
It’s not necessary; many clients provide access to their homes, leaving the cleaning professionals to work independently.
Are the cleaning products safe for my family and pets?
We use non-toxic cleaning products to ensure the safety of your loved ones and pets.
Can I customize the cleaning tasks according to my preferences?
Absolutely, we can tailor the cleaning checklist to your specific needs and priorities.
What happens if something gets damaged during the cleaning?
We are insured so any accidental damages caused during the cleaning process will be covered.
Can I trust the cleaners?
Rest assured, every one of our cleaners has undergone a thorough background check and received comprehensive professional training. You can have complete confidence in the trustworthiness of our team.
Do I need to provide cleaning equipment and supplies?
We provide the equipment and products needed to thoroughly clean your home
How do I prepare for a professional cleaning service?
Generally, you’ll want to declutter surfaces and provide clear instructions on any specific areas of focus or delicate items that require special care.